- Food Safety
- Freezer Burn
- Allergens
- Where To Buy
- Home Team Rewards
- Coupons
- Fanatics Club
- Health and Nutrition
- Preparation
- Communications
- Web Site
FAQs
Food Safety
- I bought a bag of a your product from the freezer section of the supermarket. The package says this product should be kept frozen, but we accidentally put it in the refrigerator and it thawed. Is it safe to use?
- Is it all right to re-freeze your products?
- Is it all right to freeze your products that are not frozen when I buy them?
- What is the recommended shelf life for your products?
Freezer Burn
- I bought your product that is dried out and has an “off taste.” What is wrong?
- What causes “freezer burn”?
- Does freezer burn mean the product I have is old or expired?
Allergens
- Do your products contain peanuts or tree nuts?
- Do your products contain MSG (monosodium glutamate)?
- Does the modified food starch in your products come from wheat?
- Do you use egg in your breaded products?
- Do you have products that are gluten free?
Where To Buy
- Can I order my favorite items from you?
- Where can I get more of the gravy that you package with some of your products?
- How can I find my favorite product in a store near me?
- How can I find Steak-EZE?
- Your product locator says my favorite items are sold in my area, but it isn’t in the store. Why?
Home Team Rewards
- What is Home Team Rewards?
- How does Home Team Rewards work?
- How much are logos worth?
- Are non-school affiliated organizations eligible?
- Do privately owned daycare centers qualify for this program?
- How much do the materials cost?
- Are there any participation deadlines or expiration dates on Home Team logos?
Coupons
Fast Fixin’ Fanatics
Health and Nutrition
Preparation
- Can I use a slow cooker to reheat Fast Fixin’ meatballs?
- Can I reheat Fast Classics burgers on a grill?
Communications
- How can I make sure I receive e-mails from the Fanatics Club?
- How can I change my membership options to receive text-only messages?
- How can I add Fanatics to my address book?
Web Site
- What should I do if I forget my password?
- How do I get a password e-mailed to me?
- How do I change my password?
- Why do I receive a message that says
- I am trying to take your demographic survey on your Web site, but it keeps erasing my answers. What is wrong?